Effective Date: 24 October 2026
1. Introduction
Welcome to LAMKAN — Everything at Your Door.
LAMKAN operates the website www.lamkan.in. We respect your privacy and are committed to protecting the personal information you share with us when browsing our website, placing an order, or contacting our customer support team.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
A. Personal Information
- Full name
- Mobile number
- Email address
- Billing and delivery address
- PIN code and locality
B. Order Information
- Products ordered
- Order number and order history
- Order value and transaction status
- Delivery instructions and order-related communications
C. Payment Information
We may collect payment status and transaction references necessary to process and manage your order.
Online payments may be processed by third-party payment service providers. We do not intend to store complete debit card, credit card, or other sensitive payment credentials on our website.
D. Technical Information
When you browse our website, certain technical information may be collected, such as your IP address, browser type, device information, pages visited, and website usage data, depending on the tools and services enabled on our website.
3. How We Use Your Information
We may use your information to:
- Process, confirm, and deliver your orders.
- Contact you about orders, delivery, cancellations, refunds, or returns.
- Respond to your questions, complaints, and feedback.
- Provide customer support through phone, email, or WhatsApp.
- Maintain transaction records and comply with applicable legal obligations.
- Improve website performance, security, and customer experience.
- Detect, prevent, and investigate suspected fraud or misuse.
- Send promotional messages or offers where permitted by applicable law and your preferences.
We will use personal information only for appropriate purposes connected with our business and as permitted by applicable law.
4. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information when necessary with:
- Delivery personnel and logistics providers: To deliver your orders.
- Payment service providers: To process online payments and manage transaction status.
- Website hosting and technology providers: To operate, maintain, and secure our website.
- Communication providers: To send order updates or respond to customer enquiries.
- Professional advisers or government authorities: Where required by law or necessary to protect our legal rights.
Third-party providers may process information according to their own privacy policies and applicable legal requirements.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the shopping cart functioning.
- Support login and checkout features.
- Remember certain website preferences.
- Understand website performance and usage, where analytics tools are enabled.
- Improve website security and functionality.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, login, or checkout functionality.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we work to maintain appropriate safeguards for the information we handle.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and meet applicable legal obligations.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
8. Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of information that we are not legally required or otherwise permitted to retain.
- Withdraw consent where processing is based on consent.
- Raise a concern or grievance regarding the handling of your personal information.
To submit a privacy-related request, contact us using the details provided below. We may need to verify your identity before acting on a request.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services. These services may have their own privacy policies and terms.
LAMKAN is not responsible for the privacy practices of third-party websites that it does not control. We encourage you to review their policies before sharing personal information with them.
10. Children’s Privacy
Our website is intended for use by individuals who can lawfully place orders or use the services under applicable law. Children should not submit personal information or place orders without appropriate parental or guardian involvement where required by law.
If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.
11. WhatsApp, Phone, and Email Communications
If you contact LAMKAN by phone, WhatsApp, or email, we may use the information you provide to respond to your enquiry and assist with your order.
If you receive promotional communications from us, you may request to stop receiving them. Service-related communications that are necessary to fulfil an order or meet legal requirements may still be sent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:
Business Name: LAMKAN
Email: lamkan.official@gmail.com
Phone: +91 9919110817
Website: https://www.lamkan.in
Location: Padrauna, Kushinagar, Uttar Pradesh, India
LAMKAN — EVERYTHING AT YOUR DOOR.